PRIVACY POLICY

 
 

Privacy Policy

Effective Date: August 2025

At Blackwood BBQ (“we,” “our,” or “us”), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit blackwoodbbq.com, interact with us online, or use our services. By accessing our site or engaging with our offerings, you agree to these terms.

Information We Collect

We may collect your information in the following ways:

  1. Personal Information: Provided directly—e.g., your name, email, phone number, or payment details when placing orders, subscribing to communications, or contacting us.

  2. Usage Data: Automatically collected—e.g., IP address, browser type, device details, and pages visited.

  3. Cookies & Tracking Technologies: Used to enhance your browsing experience and gather website analytics.

How We Use Your Information

We use this information to:

  • Process orders, payments, and deliver services to you.

  • Send updates, promotions, and other communications (with consent).

  • Personalize your experience and improve our website/offering.

  • Meet legal obligations or defend our rights when needed.

How We Share Your Information

We do not sell your personal info. We may share it in limited circumstances:

  • With reliable third-party providers needed to operate our services (e.g., payment processors, email software, analytics tools).

  • To comply with legal obligations, respond to lawful requests, or prevent fraud.

Your Privacy Rights

Depending on your location, you may have rights to:

  • Access & Portability: Request a copy of your personal data.

  • Correction: Update or correct your information.

  • Deletion: Request that your personal data be erased.

  • Opt-Out: Adjust preferences or unsubscribe from promotional communications.

To exercise your rights, please contact us at hello@blackwoodbbq.com.

Cookies & Tracking Technologies

We use cookies to improve site functionality, analyze traffic, and customize content. You can manage cookie preferences through your browser settings.

Data Security

We use industry-standard safeguards to protect your personal information. However, no system is completely secure, and we cannot guarantee complete protection from unauthorized access or data loss.

Policy for Minors

Our services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from minors under 13.

SMS Messaging Terms & Conditions

  1. Overview
    By opting into our SMS service, you consent to receive a one-time message based on your selection in our phone menu.

  2. Message Frequency
    One message per selection. No recurring messages.

  3. Message and Data Rates
    Standard messaging and data charges may apply—check with your provider.

  4. Opt-Out
    Reply STOP to any SMS from us to opt out. No further messages will be sent unless you opt in again.

Changes to This Policy

Blackwood BBQ may update this Privacy Policy from time to time. Changes will be posted here with an updated effective date.

Contact Us

For questions or concerns regarding this policy, please reach out:

Blackwood BBQ
Email: hello@blackwoodbbq.com